Information and Referral/Case Management Services

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Easter Seals Greater Houston offers the following information and referral services:

Case Management

Easter Seals Case Management services keep individuals with disabilities and their caregivers on track to get the services they need, such as therapy, durable medical equipment, and resources for food, housing, and legal assistance. Case Management services are offered under three categories:

  1. Community Living Assistance & Support Services (CLASS) Case Management: For people of any age diagnosed with a disability that is acquired before age 22 and affects functioning in daily life. 
  2. Veterans and Families: For Veterans and their families who have been reticent to or had difficulty connecting to the VA or finding the resources they need. Different forms of Veterans ID are accepted. To better accommodate work schedules, case management and clinical therapy are offered via phone and require limited paperwork to get started. 
  3. Navigation: Navigators and an Integrated Client Journey help clients build their own personalized pathways to achieving financial stability and access services along the way. 

Eligibility Requirements:

  • Must be an approved CLASS Medicaid Waiver client.
  • Must be a Veteran, Active Duty, or Military Family Member.  Intake required, including proof of service and/or proof of family connection.
  • Ideal Navigation clients are those who are low-income, in need of connection to community resources, and who are either employed or receiving a monthly benefit.

For clients ineligible for the above three case management programs, Easter Seals provides limited information and referral services.

For more information, please email our Case Management team at casemanagement@eastersealshouston.org

This program is made possible by The George Foundation and United Way of Greater Houston!

Community Living Assistance and Support Services (CLASS)

Community Living Assistance and Support Services (CLASS) provides home services to people with disabilities or a related condition as a cost-effective alternative to placement in an intermediate care facility. The main benefit of CLASS is to help maintain independence and provide support for an impaired person living at home or in the community. Easter Seals Greater Houston is one of the organizations that provides case management services for the CLASS program in the greater Houston area. Learn more or contact us at casemanagement@eastersealshouston.org.